FFT

Friends And Family Test

The Friends and Family Test (FFT) is an important feedback tool that supports the fundamental principle that people who use NHS services should have the opportunity to provide feedback on their experience.

It asks people if they would recommend the services they have used and offers a range of responses. When combined with supplementary follow-up questions, the FFT provides a mechanism to highlight both good and poor patient experience. This kind of feedback is vital in transforming NHS services and supporting patient choice.

To fill out a FFT survey, drop into reception and pop it into the postbox provided. Alternatively, you can call our reception team and request an FFT survey to be posted out to you.

May 2017 Results

See below the results of 80 Responses in May 2017

April 2017 Results

See below the results of 80 Responses in April 2017

 

March 2017 Results

See below the results of 80 Responses in March 2017


February 2017 Results

See below the results of 80 Responses in February 2017

 

December 2016 Results

See below the results of 80 Responses in December 2016

November 2016 Results

See below the results of 80 Responses in Novemeber 2016

October 2016 Results

See below the results of 80 Responses in October 2016

 

September 2016 Results

See below the results of 80 Responses in September 2016

August 2016 Results

See below the results of 80 Responses in August 2016

 

June 2016 Results

 

 

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