X May 2021- Roadmap to Recovery
Hello
We continue to be open for our normal hours although in line with government guidance, our service continues to be somewhat reduced. We are sorry about this, but social distancing regulations seriously impacts out ability to function normally.
I am very well aware of the backlog that we face - we are behind by over 6000 appointments!
We are following profession specific national guidance from the British Dental association, Public Health England and NHS England to ensure we can deliver a safe service.
We are also keenly watching the Government guidelines for the roadmap to recovery.
In line with the rules relaxing on 17th May for indoor hospitality, we will re-open our waiting room with a 1 metre plus distancing rule. Please wear face masks indoors. From this date we will we monitoring building occupancy levels and managing patient throughput accordingly.
We expect to be able to fully open all our surgeries on 21st June, providing the Governments roadmap to recovery continues as expected when they have announced that rules on social distancing will be removed. This will mean we can provide a full service when the capacity of the building can be fully realised.
We are inviting all patients from May 2020 who had cancelled check-ups, please get in touch and we will be happy to arrange a check-up appointment for you. It may be a few weeks before we can book an appointment, but we will be delighted to make arrangements for you.
We will be writing to everyone else to remind you we haven’t forgotten you. All those cancelled in June, July August and Sept (and beyond) will follow when we have worked through the backlog in order of cancellations. However, it is likely to be the backend of the year before we are fully caught up and are back to normal.
Please be patient with us. You are important to us and we are happy to care for you.
If you have any immediate need to see us, please remember that we are open and are prioritising emergencies.
Thank you for your patience and compliance.
We look forwards too seeing you here again very soon.
Mark Willings
