Covid-19 Update – Following Government Announcement.
1st March 2021
Horbury Dental Care continues to remain open. We are working to restricted capacity and following nationally published guidelines to keep all patients and staff safe.
If you have an appointment and haven’t seen us since the start of the pandemic, please read our downloadable guidance Horbury Dental Care- What To Expect to familiarise yourself with our new protocols.
Inevitably things are a little different and we hope that the information will explain what we are doing to adhere to social distancing requirements and deliver a safe experience at the dentist.
I think we are enthused by the Prime Ministers timetable to start lifting restrictions and we hope the road to the 21st June is a smooth one. Everyone would like to see a return to normal.
But in the meantime we are still awaiting guidance from Public Health England, NHS England, The British Dental Association and the Chief Dental Officer for England to understand how the easing of restrictions will affect the way we can deliver dentistry.
At the present time we are still working to a hugely reduced capacity (45% of normal) This does mean a degree of prioritising appointments and we are very sorry if we have had to reschedule a routine appointment for you. We hope you will understand why this is necessary.
We are aware that there is a large group of patients who have not been seen for a routine ‘check up’ now for around 18 months. A few patients will be even longer than this.
We have information from our database of all patients who had appointments cancelled from the start of the pandemic enforced restrictions – back to March 2020.
We will be starting to contact patients and inviting them to arrange a check up appointment. We hope that those cancelled last March, will be seen this March. April cancellation will be offered an appointment in April 2021. And so on for each month. Please bear in mind we have a backlog of around 3000 appointments and this will take time to work through especially whilst working under present restrictions. We hope that as the restrictions are eased we can open more surgeries and return to pre-pandemic capacity levels very quickly.
If you have been wondering about your dental check up – we hope this explains the situation. Please don’t hesitate to contact us if you have any urgent dental problem requiring emergency advice and /or treatment. If you have a general enquiry, please call us and our team will be happy to help and advise. Or feel free to email us- willings@horburydentalcare.co.uk and we will aim to respond within one working day.
I will continue to update this page as more information becomes available to us on the lifting of restrictions in dentistry Our goal is to continue to keep everyone safe and well as restrictions are lifted and we will return to a ‘normal service’ when guidelines permit.
We We can assure all patients that we are committed to improving oral health. We are as anxious as you will be to limit further delays to your dental acre. We want all patients to be able to access all our services as soon as practicably possible.
Thank you for your patience and understanding
Mark Willings
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