CORONA VIRUS CRISIS – SERVICE UPDATE 13/5/20
Following the Prime ministers announcement on Sunday of a phased approach to ease lock-down measures in England, we are presently working on a plan for safe re-opening. However, in common with many sectors, we currently have no national guidance from our professional bodies ( The Chief Dental Officer of England has been very slow to issue official advice throughout this cri-sis). We are seeking information from all of our professional organisations including the General Dental Council (GDC), Care Quality Commission (CQC) and the British Dental Association (BDA).
We are using this time to review all our policies and procedures. Our primary concern is for the safety of all our patients and also our staff.
We do not envisage any change to our service until the beginning of June at the earliest. We are therefore cancelling all appointments in May. If you have a routine appointment booked for this month then you will either receive a text message of call from one of our team to cancel this.
We will adapt and change our plans as new information and guidance is published. I would like to reassure all our patients that we will make decisions after reviewing the best available scientific evidence and in line with national guidance and policy.
We hope that a date for resuming provision of dental care will be available soon and as soon as we know more we will update this page.
In the meantime;
Horbury Dental Care continues to be closed for all routine care in line with Government instruc-tions to all dental practices across the country.
We remain open in normal business hours for telephone advice and support. Please do not at-tend the practice in person unless we arrange a specified time with you.
Please call 01924 211234 to speak to one of our team of dentists who will be happy to help if you have a dental emergency.
In order to support our colleagues in the wider NHS, we are running an emergency service from 8am to 8pm 7 days a week. Outside of business hours, our answer message will give details of a contact number to ring. Please try to avoid calling NHS 111 or your GP for dental problems.
In normal hours, we will arrange a telephone call back appointment from one of our dentists who is able to give advice and recommend self help treatments. Where appropriate, prescriptions can be issued for you to collect from the local pharmacy. In certain situations, the dentist may be able to book you into a clinic but only if they consider you have a very urgent problem ( determined by nationally set criteria).
Horbury Dental Care is now open as a hub to provide urgent dental care to those patients (who do not have symptoms of Corona virus) with severe dental problems. We will not be providing any routine care. Treatment options are very limited during this time of lockdown.
PLEASE NOTE, this service can only be accessed following this route via telephone triage.
It is important that you do not attend the practice in person without an appoint-ment.
For patients who are normally registered with Horbury Dental Care, please follow instructions above to contact the practice.
For patients registered at alternative practices, please contact your own practice for help and advice. If your dentist considers that you meet the criteria set out by NHS England for referral to ourselves for urgent attention, then they will follow the strict guidelines that we all must follow.
Once we receive the referral from your dentist, we will telephone you and make further ar-rangements.
Please follow this advice and these instructions. These have been written to keep us all safe. The guidelines are National Policy which we are duty-bound to follow and adhere to.
Please continue to check our website for updates.
In the meantime, we recommend that you follow government advice.
My family has been proudly serving the community of Wakefield for over 75 years. We are passionate about delivering the very best dental care from our modern facilities.
Knowledge, experience and teamwork combined with technology and advanced skills give us the confidence to look after patients of all ages with requirements ranging from the very simple to the extremely complex.
My team and I look forwards to welcoming you to Horbury Dental Care for a first class experience in a warm, friendly and caring environment.
Mark Willings – Principal Dentist
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What Our Patients Say
Absolutely fabulous service from all the staff. Warm, friendly, courteous & very professional. As for Nick….what can I say? I would recommend him to anyone. My implant has really made a difference to my life and it has been worth every penny. Very happy – thank you!
I am delighted with the result of the work you have done on my front teeth. As you know I was extremely nervous about the procedure and want to say thank you for your patience and for the wonderful final effect you achieved, they look so natural. Now I finally have the perfect smile! Really glad I came to you, I would recommend you to anyone who is thinking of having dental implants! Wishing you all the best.
I would Just like to say a big thank you to Nick Lane and his team at Horbury Dental clinic.I lost front teeth after an assault and went to see Nick. Nick talked me through the different options and told me about the implant procedure and re assured me he would keep me out of pain.
I started my treatment and soon found out Nick had a very calm manner that put me at ease from the start. All the way through my implant procedure I was never in any pain. Nick fitted me some temporary teeth and to be honest I would not have been dissatisfied if he said they were my permanent ones, they were that nice.
On Nick putting my permanent set in they felt like my own teeth straight away. I cannot thank Nick and his team enough for what they have done for me. The receptionists are particularly nice and helpful when you first arrive. Anybody who wants nice teeth should call Horbury dental clinic.
To Mark and all the staff, I had 6 implants in my lower jaw in 2009. I have now had 4 more in my upper jaw. What more could be said for such expertise work and care from you all. I would not hesitate in advising anyone to have implants put in, many thanks, you are a great team.
Dear James, my grateful thanks to yourself and the staff at Horbury Implant Clinic. Your patience and kindness during my treatment was much appreciated and also the ongoing care. I am delighted with the results of the implant surgery, they look part of me! Unless I choose to tell, no-one is aware I have several ‘false’ teeth. It is wonderful to be able to smile for a photograph again. Something I have avoided doing for far too long. Your skill and professionalism is excellent and to be recommended.
Dear Nick, just a brief note to say thank you, the amazing results with my recent implants were well worth it. The results are better than I could have hoped for. Damage done by my school dentist 50 years ago is now sorted out. No more faulty bridge or dodgy dentures. A smile with confidence! Many thanks and best wishes.
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