NHS Treatment and Emergencies
At Horbury Dental Care we provide NHS dentistry as well as private dentistry. Unfortunately, we do not have any availability for new NHS patients.
The NHS will provide any treatment that you need to keep your mouth, teeth and gums healthy and free of pain. Decisions about which treatment is appropriate for you will be based upon a clinical assessment and clinical judgement. Your NHS dentist will offer you a treatment option that is clinically appropriate.
Our NHS patients can still benefit from private treatments such as whitening, teeth straightening or restorations with higher aesthetics – just ask your dentist at your next appointment. Contact us for more information
Look after your NHS Dentistry place or you may lose it
Did you know that to keep your NHS dental registration at our practice you need to attend regularly?
Many of our patients forget to make regular visits to see their dentist. And then, before they realise, it’s been nearly two years!
Due to the high number of people wishing to receive NHS dental treatment and the very long waiting lists, we have no choice but to de-register patients who have not attended for five years or more.
In our practice, we try to remind our patients when they are due for their dental examinations via text message and email. However, we often find that many of our communications get returned as patients do not update their details with us.
What to do to keep your registration
- Always attend any appointment booked– or cancel the appointment more than 24 hours in advance.
- Re-book make sure you book your next dental examination before you leave the practice.Whether it’s three, six, nine or even twelve months in advance, our reception teams will help you make your next appointment and send you reminders nearer the time as well.
- Check and update your contact details – be sure they are correct, especially your email address and mobile phone, if you have one. If we can keep in touch with you, then we can help you keep on track, so you don’t miss your appointment.
- If you are caring for an older person, then help them to keep up their registration too by tracking their appointments for them.
If you have not booked an appointment, please contact us to make an appointment at your earliest convenience.
Use it! Don’t lose it!
Once you have been de-registered, you are no longer able to receive NHS treatment at our practice. If you want to receive NHS treatment again, you will need to contact the NHS and join the waiting list. As NHS waiting lists are long, it may be some time before you can join another practice. So, our recommendation is that you protect your registered status.
Our recommendation is that you protect your registered status by attending your appointments and booking your next appointment before you leave the practice.
Check list for staying on the NHS dental register:
- Attend all your appointments or cancel well in advance.
- Always book your next appointment before you leave the surgery.
- Keep your contact details up to date.
- Make sure you visit your dentist regularly (and don’t leave it for longer than two years!).
For more information, or if you are concerned you may lose your NHS dental registration, please contact us.
|NHS Band 1
|Examination, x-ray, scale
|NHS Band 2
|Filing, Root Canal Treatment, Extraction
|NHS Band 3
|Crowns, Bridges, Dentures
Please be aware that charges will be taken at each visit. Patients who are exempt from paying charges must bring proof of their exemption to each dental appointment.
What to do in a dental emergency
If you have a dental emergency, we aim to offer you treatment within 24 hours on our normal working days. When the surgery is closed you may need urgent treatment if you have:
- Toothache or swelling that suggests an infection of a tooth or gum
- Severe toothache or facial pain which is not controlled by taking over-the-counter painkillers
- Trauma of the face, mouth or teeth after a recent accident or injury
- A permanent tooth knocked out
- Bleeding after tooth extraction that you cannot control
- Serious swelling of the mouth or face which is getting worse
Please call the practice in the first instance on 01924 211234
For out-of-hours please use the NHS 111 service if you urgently need medical help or advice but it’s not a life-threatening situation.
Call 111 if:
- You need medical help fast but it’s not a 999 emergency
- You think you need to go to A&E or need another NHS urgent care service
- You don’t know who to call or you don’t have a GP to call
- You need health information or reassurance about what to do next
For less urgent health needs, contact your GP or local pharmacist in the usual way.For immediate, life-threatening emergencies call 999.